Introduction

Digital commerce is the evolution of eCommerce. Customers can purchase goods and services through an interactive and self-service experience with digital commerce. It consists of people, processes, and technology required to develop content, analytics, promotion, price, customer acquisition and retention, and customer experience at all touchpoints throughout the consumer buying cycle.

Digital commerce involves considering all aspects of purchasing decisions and the shopping experience would be incomplete without them. Key characteristics include site structure, taxonomy, images, product descriptions, analytics, user experience mapping, customer service, and order fulfilment and supply chain management.

Why choose Thoucentric?

Our team of specialists carry decades of national and international competence, and we offer a comprehensive range of services that make us the right choice for your business needs, including:

  • Omnichannel & E-Commerce Strategy

  • E-Commerce Technology / Platform Enablement

  • Platform Enablement

  • Digital Marketing Strategy, Execution, and Automation

Explore

Ecommerce Analytics

Take the right decisions in the right way at the right time.

Route-to-Market

Detail out what success looks like.