Business Consulting helps clients in identifying and solving business problems, addressing growth and sustainability, executing business strategies, and making key business decisions.
Thoucentric has engaged with various Fortune 500 firms in laying out and improving key business processes, assessing current digital maturity, identifying future strategy and roadmap, and evaluating the impact of changes in the business or industry or socio-economic conditions.
Business consulting helps organizations manage their business more effectively through structured strategy formulation and execution, business process improvements, organization consulting, and product management.
Improvement in Profitability and Customer Satisfaction
A renowned health and wellness start-up was struggling with multiple customer complaints and high costs. We adopted the design thinking problem-solving approach to improve customer satisfaction and reduced associated costs.
Thoucentric identified that >50% SKUs could be outsourced, eventually leading to reduction in manpower and improved profitability. Our Process optimization, Capacity planning, cost-benefit analysis proved vital in improving profitability.
Business Process Redesign and Lead Time Reduction
The procurement and finance processes of a leading construction firm were not performing as per the management’s expectations. Thoucentric team re-designed and implemented the business process, helping the client reduce the lead time by approximately 40%
Seamless Process & Technology Integration
We designed the approach and roadmap for seamless integration of Process and Technology for a major merger, ensuring business continuity with zero IT disruption. We also managed the smooth transition of 25+ processes, 50+ applications, 3000+ people and huge data across functional areas with minimal disruption to day 1 operations of the combined entity
Product Launch Strategy centred around Customer
A B2B eCommerce app was rolled out which earmarked the beginning of a huge business transformation for a large European market of a global FMCG. Discovery workshops and robust change management framework ensured on time and smooth solution delivery across 5+ geographies covering 1000+ userbase.