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Introduction
Objective of client business is to ensure smooth functioning of existing IT Applications landscape and ensure stability across all integrated interfaces. To plan, transform, run, and automate the existing IT Applications platform and perform Cost reduction initiatives as per the strategic roadmap.
Typically, an IT application manager needs to assess the business requirements and ascertains that the right solution being delivered to client; guarantees that all the issues and requests are addressed within the SLA, KPIs are met, projects /enhancements/ changes are delivered with no significant impact to the business-as-usual activities.