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Objective of client business is to ensure smooth functioning of existing IT Applications landscape and ensure stability across all integrated interfaces. To plan, transform, run, and automate the existing IT Applications platform and perform Cost reduction initiatives as per the strategic roadmap.
Typically, an IT application manager needs to assess the business requirements and ascertains that the right solution being delivered to client; guarantees that all the issues and requests are addressed within the SLA, KPIs are met, projects /enhancements/ changes are delivered with no significant impact to the business-as-usual activities.
Thoucentric is a niche consulting firm where we place equal focus on our consultant’s competence as well as experience. We have strong Program/ Project Management professionals having domain and process expertise in IT Applications/ Platform space with more than 10 years of work experience in various industries like FMCG, AlcoBev, Tobacco, Pharma etc.
Our consultants have strong domain knowledge in various applications such as SAP, Salesforce, O9, Kinaxis, NewGen etc. across different business functions. We have not only partnered with our client to manage their applications Service delivery and governance but also suggested them to adopt industry best practices and helped them in their transformation journey. We do have a strong In-House pool of resources with relevant experience and expertise.